Jackie Waggott

Director of Operations & Case Manager
​Professional Background: Neurophysiotherapy

​​Jackie is Director of Operations at Social Return Case Management, managing a team of case managers, providing support, supervision and oversight of the case management service. She has over twenty years of experience of working with clients with neurological difficulties in the community, as a specialist physiotherapist.

Her previous roles have also included complex case coordination as a clinician, and leading multidisciplinary teams. Her specialist interest lies particularly in brain injury rehabilitation; however, Jackie relishes a challenge and welcomes working with clients who have a diverse range of complex conditions.
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Jackie is an innovative practitioner who enjoys developing people and meeting the challenges that come with this. Having seen the ideals possible for care, rehabilitation and recovery for the client group, Jackie became a case manager to be able to push the boundaries and be part of a company that can lead the way in finding solutions with our clients as well as sharing best practise. She always strives to deliver the highest standard of service delivery in every aspect of her role.

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